Terms & Conditions
Standard Sales Agreement 2026
1. Pricing and Payments
All prices displayed on this website are indicative ex-showroom prices and may change without prior notice. Final on-road price includes registration charges, road tax, insurance, accessories, and applicable government taxes. These charges may vary depending on city, state, and customer category. Special festive offers or discounts may be available for limited periods only. Prices shown online should not be treated as final billing quotations. Customers are advised to confirm the latest price with our dealership before booking. Full or partial payment must be made only through official dealership payment methods. We are not responsible for payments made to unauthorized individuals or accounts. Payment receipts should be preserved for future reference. Booking confirmation is subject to successful payment verification.
2. Vehicle Delivery
Vehicle delivery timelines depend on stock availability, selected model, color option, and document completion. Certain high-demand models may have waiting periods based on manufacturer supply. Delivery may also be delayed due to registration, finance approval, or insurance processing. We strive to provide timely updates regarding delivery schedules. Same-day delivery may be possible for ready-stock vehicles with complete documentation. Customers must complete pending payments before final handover. Delivery dates are estimated and may change due to unavoidable circumstances. The dealership is not liable for delays caused by government processes or logistics issues. Customers should inspect the vehicle during delivery before acceptance. Delivery is considered complete after handover and documentation signing.
3. Booking and Cancellation
Booking amounts may be required to reserve a selected vehicle model or color variant. Booking confirmation depends on stock availability and successful payment processing. Customers should verify model details before finalizing the booking request. Cancellation requests must be submitted directly to the dealership. Refund eligibility depends on allocation status, processing stage, and dealership policy. Some administrative charges may apply in applicable cases. If a vehicle has already been allocated, cancellation terms may differ. Refund processing timelines may vary based on payment method used. We recommend keeping all booking receipts and confirmation messages. Final cancellation decisions are subject to dealership management policies.
4. Test Ride Disclaimer
Customers requesting a test ride must hold a valid permanent driving license. Original license verification may be required before the ride begins. Test rides are subject to vehicle availability and staff approval. Helmets and basic safety instructions must be followed at all times. Riders must obey all traffic rules during the test ride period. Any penalties resulting from traffic violations are the rider’s responsibility. Riders should handle the vehicle carefully and responsibly. Damages caused due to negligence may be chargeable. The dealership may refuse a test ride in safety-related situations. Participation in a test ride indicates acceptance of these terms.
5. Warranty & Service
Vehicle warranty is provided according to Hero MotoCorp’s official warranty terms. Warranty coverage may vary depending on model and purchase date. Customers should review the warranty booklet provided at delivery. Periodic servicing must be completed at authorized service centers. Missing scheduled services may impact warranty eligibility. Warranty does not cover normal wear and tear items. Damage caused by misuse, accidents, or unauthorized modifications may be excluded. Genuine spare parts are recommended for performance and safety. Service records should be maintained for future claims. Final warranty decisions remain subject to manufacturer policy.
6. Website Information Disclaimer
We aim to keep all website information accurate and updated. However, specifications, colors, offers, and pricing may change without notice. Images shown on the website may be for illustrative purposes only. Actual product appearance may vary slightly from displayed visuals. Some features may be available only in selected variants. We do not guarantee uninterrupted website availability at all times. Temporary technical issues may occur during maintenance or updates. Customers should verify critical details with our dealership directly. We reserve the right to correct errors or omissions. Continued use of the website implies acceptance of these terms.